Platform solutions


With WalkMe for ServiceNow®, empower your digital workforce with self-service support and employee proficiency across the tech stack.

Customer solutionsplatform solutions
digital experiences

Streamline your digital workplace.

Use WalkMe’s automation to create incidents in ServiceNow® with ease, allowing you to report incidents quickly and error-free.

agent efficiency

Ensure agent efficiency.

Address more incidents in less time, no matter the experience level of your employees.

issue resolution

Accelerate critical issue resolution.

Maximize recovery from critical issues in no time by enabling your users to follow best practices and submit incidents properly.

Redefine adoption of ServiceNow®

ServiceNow® spans a large scope of modules across IT such as HR and Finance. Organizations must implement adoption strategies that match the platform’s depth. Raise the value of your investment in ServiceNow® by boosting employee expertise, providing effective onboarding, and simplifying the user experience.

Revenue Growth

WalkMe and its digital adoption platform has allowed Sage to work with velocity and scale. It gives our colleagues the chance to learn while they carry out the task, which helps us to optimise business performance. We use WalkMe on ServiceNow – our ticketed support platform – to increase self-service, reduce friction and improve service levels for our customers. We also use it on 15 further applications – the results have been fantastic.

Werner Schmidt

Vice President, Sales Enablement Sage logo

Improve digital employee experiences with WalkMe.

With WalkMe’s Digital Adoption Platform, create a unified employee experience across platforms.

employee experiences
Discover more about ServiceNow and IT strategies.

ServiceNow training options.

Leveraging Digital Adoption Platforms (DAP) on ServiceNow enables employees to learn on the go.

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Redefine user adoption with WalkMe for ServiceNow.

Help organizations redefine their approach to user adoption, onboarding, and training for optimal outcomes.

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The CIO’s Digital Strategy.

Shifting to remote work required IT leaders to reevaluate the ways in which they provided the services and tools their employees needed to succeed.

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