linkedin logo

WalkMe supports LinkedIn’s rapid growth by enabling faster, more efficient use of existing software tools.

employee support

Reduction in
employee frustration

employee productivity

Increase in
employee productivity

user onboarding

~43% decrease in
live training

LinkedIn is a ground-breaking, fast-growing company—and it needs training and communications solutions that can keep pace. By implementing the WalkMe Digital Adoption Platform, LinkedIn was able to optimize use of their existing sales and human resources tools, increasing employee efficiency without increasing the burden on support.

WalkMe’s scalable, customizable tools enabled self-service training, leading to:

  • Reduction in employee frustration
  • Increase in employee productivity
  • ~43% decrease in live training

LinkedIn supports rapid growth with faster, more efficient use of software, 43% decrease in live training

Pascal Ezaki

Insights Program Manager, LinkedIn

Executive Summary

Known as an innovative, forward-thinking company, LinkedIn made a significant investment in technology, including their HCM software and their homegrown sales insights software, to help its employees achieve more, move faster, and work smarter. However, their rapid growth, totaling more than 14,000 in 2019, meant that training, communication, and support for their employee technology was more important than ever. Based on increasing volume, the company’s operations and enablement teams needed to scale quickly and smartly in order to drive company-wide operational efficiency.

LinkedIn partners with WalkMe to enable more effective self-service offerings, relieve overburdened trainers and support staff whilst saving the company money. By prioritizing employee engagement and self-service as a means of achieving scalability and agility, LinkedIn can maintain its growth without sacrificing quality.

  • WalkMe for HCM
  • WalkMe for Homegrown Sales Insight Software

About LinkedIn

LinkedIn is the world’s largest professional network with more than 630 million members in more than 200 countries and territories worldwide. It leads a diversified business with revenues from membership subscriptions, as well as learning, marketing, sales, and recruitment solutions.

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